Amethyst is a market leading provider of outsourced e-commerce warehousing and distribution e-fulfilment. Many well known luxury and high street brands’ e-commerce orders are fulfilled by Amethyst. This client has a retail distribution centre which serves their national and international…
Amethyst has 6 shared-user distribution centres in three strategic UK locations providing modern warehousing with high levels of security. We provide flexible flat and hanging storage, tailored to our client’s requirements. We offer specialist services to our clients including wholesale, retail and eCommerce fulfilment. Amethyst takes the burden of investment in space and systems to provide clients with flexibility with reduced fixed costs.
We understand our client’s success depends on accurate and timely delivery of goods. We deliver to retail distribution centres, retail outlets and online customers throughout the United Kingdom, Europe and worldwide. We negotiate with transport providers at group level in order to achieve the best prices and service levels for our clients.
Amethyst provides various additional services to its Fashion and Beauty clients including but not limited to pre-retailing, ticketing, bagging, returns processing and hand steaming. In addition we are able to provide quality control services – operating to agreed AQL procedures – and light remedial work on a planned basis or as needed.
Our services start with a full systems specification and integration of our warehouse management systems with clients stock control systems. For multi-channel integrations we also integrate with web platforms and clients’ customer systems where required. Our systems handle inbound scheduling, order processing and status, parcel tracking as well as returns processing.
ACCOUNT MANAGEMENT/CUSTOMER SERVICES
We take a partnership approach to our client relationships. We manage this relationship through our operational teams with daily and weekly reviews and on a strategic level with Managing Director collaboration for regular reviews. This way we ensure the day to day KPI’s are achieved whilst allowing for planning of future developments. We provide an online reporting system for clients which is designed to allow self service access to key data for clients on demand.
Luxury Fashion Multichannel Fulfilment
Amethyst works with several multi-channel fashion and beauty companies, providing warehousing and distribution for wholesale, retail and e-commerce both domestically and throughout the world. This luxury lingerie client needed a flexible and responsive outsourced logistics provider who could handle large…